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Enhance Member Engagement with Rakosell's New Messaging Feature

Posted at:06/25/2023

#tutorial   #Membership  

Introducing Member Messaging on Rakosell Platform

With the continuous evolution of the Rakosell platform, we bring you an exciting new feature: the Member Messaging function! The introduction of this feature will further enrich your business and sales experience, allowing you to interact and communicate more closely with your members.

Benefits of the Messaging Function

The introduction of the messaging function brings many benefits, enabling you to more effectively manage and operate your member community:

  1. Establish Closer Relationships:

    • Through messaging, you can interact directly with members, establishing more intimate and close relationships. This makes it easier for you to understand members' needs and preferences, providing more personalized services and recommendations.
  2. Quick Response and Issue Resolution:

    • The messaging function makes communication with members more immediate and convenient. When a member sends a message, you will immediately see an unread message notification in the backend, and the member button will also pop up with a red icon, reminding you of new messages that need a response. This helps you quickly resolve member issues, improving satisfaction and loyalty.

Setting Up the Messaging Function

Enabling the Member Messaging function is straightforward; just follow these steps:

  1. Click on "Other Member Settings" in the backend.
  2. Find "Member Messaging Function" and enable it.

Once these settings are complete, members will see the "Send a Message" option in their profiles, allowing them to send private messages directly to you.

Using the Messaging Function

Once you receive a member's message, you can reply and communicate in the backend. This provides you with a platform for direct dialogue with members, allowing you to better understand their needs, provide product or service suggestions, or answer their questions.

Through the messaging function, you can proactively contact members, share the latest offers and promotions, or provide exclusive discount codes. This will help increase sales and enhance member engagement.

In Conclusion

The new feature on the Rakosell platform—Member Messaging—provides you with a more direct, convenient, and effective way to interact with members. Through messaging, you can build closer relationships, respond quickly to and resolve issues, and provide personalized services and recommendations. Set up this eagerly anticipated feature in the backend now to enhance your sales performance and customer satisfaction!

For any questions or inquiries, feel free to contact us via Facebook. Use the limited-time promo code 'freetrial886' now to enjoy one month free on the Rakosell Advanced Plan. Unlock unrestricted access to all Rakosell membership platform features.