Dear Rakosell Users,
In May, the Rakosell platform underwent a series of important upgrades and bug fixes to provide a better user experience and more features.
Here are the main upgrades:
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No Refunds or Pro-Rated Refunds for Subscription Cancellations Before the Billing Date
If a member cancels your subscription plans before the next billing date, members cannot request refunds or pro-rated refunds. All prematurely canceled membership plans will remain active until the next billing date.
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Pinning Dynamic Posts
We now support the pinning feature for dynamic posts, allowing posts to be arranged from newest to oldest by publication date.
How to set it: Member Feeds -> Pin
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New Voting Feature
The new voting feature allows both members and non-members to participate in various polls.
How to set it: Member Feeds -> Fill in polling title (Article title) -> Fill in polling options.
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Multiple Payment Gateway Settings for Pro/Advanced Users
Paid users can now choose multiple payment gateway service providers, including PayPal and Stripe.
How to set it: Payout -> Set up Stripe and PayPal
Other Updates/Bug Fixes:
- (Dynamic Posts) UI changes in the member backend display page
- (Platform credits) Prepaid credits are now supported. Prepaid credits deducted from invoices will be shown on each invoice. Contact customer support if needed.
- (Website Templates) Popup windows now support two-button setups.
- (User Experience) Users can now view available plans or add-on services before adding a payment method.
- (Bug Fix) Default recommended text is now provided in personal brand templates.
- (Bug Fix) Fixed overlapping issues on the blog display page.
- (Bug Fix) Navigation bar style fixes.
- (Bug Fix) Fixed dynamic interface issues displayed on the member introduction page and member console.
- (Bug Fix) Courses displayed as blank after duplication.
- (Others) Translation and text changes on various buttons.
- (Others) Support for PayPal/Wise payment withdrawals upon request, applicable to users using platform payment gateways.
- (Others) Unified the display method for uploading images across various modules.
We hope these upgrades bring more benefits to your business. If you have any questions or need help with any of the above features, please feel free to contact us via FB Messenger or join our Discord server to reach out to us!
Enjoy your experience!
The Rakosell Team